Privacy Policy

1. Introduction

Neura Digital Solutions ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website or submitting a form to request a free digital audit, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you submit an enquiry or request a free audit through our website, we may collect:

• Full name
• Business name
• Email address
• Phone number
• Current website (if provided)
• Details about the services you're interested in and your business needs

We may also automatically collect limited technical information (such as browser type, device type, and general usage data) through standard website analytics, where enabled.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and arrange your free digital audit
• Provide quotes, proposals, and information about our services
• Communicate with you about your project, if you engage our services
• Improve our website and services
• Send occasional updates or marketing communications, where you have not opted out

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Sharing Your Information

We may share your information with trusted third-party service providers who help us operate our business, such as form submission, email, or customer relationship management (CRM) platforms (for example, Formspree or HubSpot). These providers only access the information necessary to perform their function and are expected to handle it securely.

We may also disclose information where required by law, or to protect our legal rights.

5. Data Storage & Security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security of your information.

6. Cookies

Our website may use cookies or similar technologies to support basic functionality and website analytics. You can disable cookies through your browser settings; some parts of the website may not function as intended if you do so.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: connor@neuradigitalsolutions.com.au
• Phone: 0404 881 483